Welcome to Jora Retreats. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Offered

Jora Retreats provides travel-related services including, but not limited to:

  • Travel planning and consultation

  • Tourist guide services

  • Cruise ship bookings and reservations

  • Online booking and itinerary management

  • Conference and convention planning

  • Corporate travel management

All services are subject to availability and specific terms set by our partners and suppliers.

3. User Responsibilities

You agree to:

  • Provide accurate, complete, and current information when booking or registering.

  • Use our services for lawful purposes only.

  • Respect all applicable local, national, and international laws while using our services.

  • Maintain the confidentiality of your account credentials and be responsible for all activity under your account.

4.  Cancellation and Refund Policy

Cancellations must be submitted in writing via email. Refund eligibility depends on the time of cancellation and the policies of the service providers involved. Jora Retreats will assist in processing any eligible refunds but cannot guarantee reimbursement for non-refundable bookings.

Administrative fees may apply.

5. Changes to Itinerary

Jora Retreats reserves the right to make changes to any itinerary due to unforeseen circumstances such as weather, safety, or supplier availability. We will notify clients of any significant changes as early as possible and offer suitable alternatives when applicable.

6. Limitation of Liability

Jora Retreats is not liable for:

  • Any personal injury, loss, or damage incurred during the use of our services.

  • Delays, cancellations, or disruptions due to force majeure events such as natural disasters, government actions, or unforeseen travel restrictions.

  • Errors or omissions in content or service details provided by suppliers.

You assume full responsibility for any risk arising from your travel and use of our services.

7. Intellectual Property

All content on our website, including text, logos, graphics, and images, is the property of Jora Retreats and protected by applicable intellectual property laws. You may not copy, modify, distribute, or use any material without prior written consent from Jora Retreats.

8. Contact Information

If you have any questions about these Terms and Conditions, please contact us at [email protected].